Strategic guidance for facility leadership.
Independent advisory for corporate, institutional, and government clients facing the operational, financial, and organizational questions that come with running real estate at scale.
The facility function is rarely the question that brought leadership into the room. It is frequently the question that decides whether the room runs.
Seven service lines, one discipline.
Each is a focused engagement type. Most client work draws on two or three at once.
- 01Operational Efficiency
Where service cost is out of line with output; where the operating model carries more friction than it needs.
- 02Strategic Sourcing Support
RFP design, vendor selection, contract structure, and transition oversight.
- 03Performance Measurement
KPI frameworks, benchmarking, and reporting that make performance legible to senior leadership.
- 04Admin Services Optimization
Mail, reprographics, records, hospitality, AV — services that quietly drive cost and frustration.
- 05FM Technology Optimization
CAFM, IWMS, CMMS — getting value from the platforms already in place.
- 06Business Continuity Planning
Continuity, emergency preparedness, recovery — grounded in the actual buildings, not handed down from a template.
- 07Training & Education
Practitioner training and curriculum design for FM organizations and academic programs.
Client engagements span multiple sectors.
Senior practitioner depth.
MacKnight Associates is led by Diane MacKnight, an IFMA Fellow, RICS Fellow, and past IFMA Chair with three decades across practitioner, service-provider, and educator roles in facility management and workplace services.
The firm’s approach is strategic and operational: we frame the question, get to the answer, and stay close enough to the work to help it land.
A recognized voice in the field.
Diane is a past Chair of IFMA and a Fellow of both IFMA and RICS. She speaks and moderates on the future of facility management and corporate real estate, including the RICS Summit of the Americas.
Talk with us about the facility question on your desk.
No forms, no funnels. Direct phone and email.
Contact MacKnight Associates