Resources

References & published work.

A small set of useful references — our own published work and the industry bodies we draw on.

Published work

From MacKnight Associates.

Talking With the C-Suite
Viewpoint article (2010, updated 2026) · Diane MacKnight, co-authored with Agile OAK · Read online
Making FM Outsourcing Work: The Human Side of Relationship Management
Viewpoint article (2009, updated 2026) · Diane MacKnight, co-authored with Agile OAK · Read online

Industry references

External links open in new tabs. We do not vouch for content beyond MacKnight Associates; the links are jumping-off points for further reading.

International Facility Management Association (IFMA)
The discipline’s largest global professional body. Diane is a Fellow and past Chair.
Royal Institution of Chartered Surveyors (RICS)
Global professional body for real estate, construction, and infrastructure. Diane is a Fellow.
APPA — Leadership in Educational Facilities
The professional body for higher education facilities leadership.
Association of Facilities Engineering (AFE)
Professional body for facilities engineering, maintenance, and operations.
Building Owners and Managers Association (BOMA) International
The professional body for commercial real estate building owners and operators.
FMLink
Independent industry news and reference site for facility management professionals.
The McMorrow Reports
Industry coverage of facility management trends and case work.

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